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FUELHUB

We&#x2019;re really sorry if your box or meals have arrived damaged &#x2014; this isn&#x2019;t the experience we want for you. Please contact our Customer Care team straight away so we can put it right.You can reach us via:<ul data-start="325" data-end="460" style=" text-decoration: none;"><li data-start="325" data-end="385">Live Chat &#x2013; available through your account dashboard</li><li data-start="386" data-end="431">Email &#x2013; <a data-start="400" data-end="429" rel="noopener">customerservice@fuelhub.co.uk</a></li></ul>If possible, please include photos of the damage along with your order number, as this helps us resolve the issue more quickly. Rest assured, we&#x2019;ll always take great care of you

We’re really sorry if your box or meals have arrived damaged — this isn’t the experience we want for you. Please contact our Customer Care team straight away so we can put it right. You can reach us via:. Live Chat – available through your account da

My box/food has arrived damaged, what should I do?

Your Food

How does my subscription with FuelHub work?

How many deliveries will I have per week?

How will I be charged?

How do I select my weekly meals?

How will I be charged for additional products outside of my meal subscription?

Can I change my weekly subscription?

How do I change the number of meals in my plan?

How do I report an issue with my order?

Placing & Changing Orders

Where can I manage my account?

Can I cancel my subscription?

How can I change my address?

Your Account

When will my meals be delivered?

What do you charge for delivery?

Who will deliver my meals?

How will I know when my meals are being delivered?

How does my food stay fresh during shipping?

What if I'm not home?

How do I contact you about a delivery issue?

Where do you deliver to?

Delivery

How should I store my meals?

Storage Information

Do you cater for vegetarian, dairy free and other diet types?

How do I heat my meals?

Can my meals be eaten cold?

What oils do FuelHub use?

Are your meals Halal?

Can I tailor meals to match my desired macros?

Can I recycle the packaging?

What do I do with the ice packs?

Recycling

My box/food has arrived damaged, what should I do?Updated 2 months ago