How do I contact you about a delivery issue?Updated 21 days ago

If you’re experiencing a delivery issue, please first check your DPD tracking link or app for the most up-to-date status.

If that doesn’t resolve the issue, our customer care team is here to help. You can reach us via:

• Live Chat – available through your account dashboard

• Email – [email protected]

Please include your order number and details of the problem so we can resolve it as quickly as possible. We’ll always take great care of you.