When you place your first order, you are entering into a weekly subscription that is fully flexible with no contract or commitment. You can pause or cancel at any time within your account. You can also skip for up to 6 weeks. Great if you are away, o
Meals stay fresh in your fridge for up to 6 days, so with a subscription you only need one delivery per week.Our delivery days are Sunday or Wednesday. Your meals will arrive in an eco-friendly, temperature-controlled cooler box, packed with ice to k
PaymentsWhen you place your first order, payment will be taken straight away using the billing details saved to your account. After that, your chosen payment method will be charged automatically each week – so you don’t need to do anything unless you
Selecting Your Meals Each WeekEach week, you’ll need to log in to your account to choose your meals and any optional extras. You can also add extra meals on top of your baseline subscription if you need a little more variety. Meal Selection Cut-Off T
If you add extras like snacks to your order, payment will be taken at the same time your subscription renews. Any extras will be charged additional to the subscription price.
Managing Your Meals & SubscriptionYour weekly subscription is based on the number of meals you selected in your first order. If you don’t log in and make changes, your order will automatically default to this amount. You have full flexibility to:. In
You can update the number of meals in your plan anytime by logging into your account and adjusting your subscription settings under "manage subscription" / "change amount of weekly meals". If you’d like more meals every week, simply increase your pla
If something isn’t right with your order, our customer care team is here to help. You can reach us via:. Live Chat – available through your account dashboard. Email – [insert support email address]. If your order hasn’t arrived, please first check yo